🗃️ Google Mapping
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📄️ Priorities - Maximums and Units
The Priorities tables allow defining a Maximum per Zone per Day along with defining how many units this priority occupies. You could restrict the First Call priority to 1 per truck per day and you can set a Compressor priority to take 3 units.
📄️ Using Points vs. Units
When dispatching a job, most businesses use "Units", which allows you to set the amount of time each job takes. Units works well for Service, but it can be a challenge for Sales, as you are leaving the decision making up to your Sales staff, who might not consider the complexity of the delivery.
📄️ Batch Email and Text
EPASS supports batch texting and emailing. You can set up templates including pictures of the staff in either texts or email and receiving back text messages from customers.
📄️ Trip Charges and Delivery Fees
When you do deliveries or service calls in further away regions, you can define both the trip charge and the delivery fee to this map zone.
📄️ Route Reconciliation
Route Reconciliation, on the Routing screen, is used primarily by service companies to make sure all the information for a day’s service calls was entered correctly.
📄️ Route Sheet Printing
Step 1:
📄️ Viewing the Route Codes
A new column in the Invoice Maintenance screen table called Route shows the route code for each invoice.
📄️ Security Options for Dispatching
There are several security options that control how users interact with EPASS Dispatching, such as editing calls in the Call Count Calendar or allowing dates to be "overbooked".
📄️ Editing the Dispatch Details of Multiple Invoices
Overview
📄️ Exporting Dispatch Data
You can export your dispatch data for import into several third-party platforms, including Package.AI and DispatchTrack.
🗃️ Dispatching Reports
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