Scanner is Scanning the Wrong Barcode
If the scanner is targeting the wrong barcode, first close EPASS WMS and then try the following solutions.
Troubleshooting
This section can help you identify and resolve common issues.
If you’re experiencing an issue that’s not covered here, contact EPASS Support for assistance.
Can't Scan the Same Barcode Twice in a Row
If you’re unable to scan the same barcode twice in a row (for example, when you are using the Check Stock function), a setting that prevents repeated barcode scans is active.
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