Skip to main content

Message System Variables

Message System Variables in EPASS allows you to configure the internal messages and reminders that are delivered to EPASS Users or Groups through the EPASS Messaging System. It includes settings to enable the messaging system, control how often it checks for new messages, and determine whether reminders should appear on top of other programs. Additionally, it provides detailed control over various message-triggering events—such as invoice creation, order cancellations, or service requests—allowing you to customize which events generate messages or reminders, and who receives them.

Note

EPASS Users need administrator-level security access to view EPASS System Variables.

Open Messaging System Variables​

  1. Go to Tools > System Maintenance. Click the Variables tab.

  2. Select Message, and then click Open.

    img

General Tab​

img

  • On this tab, you can adjust the general settings, such as enabling the messaging system, and frequency of checking for new messages.
  • "Pop up reminders on top of all programs" will tell EPASS to have new messages or reminders pop up on top of whatever program you are currently in.

Message Events Tab​

img

Here you can select which message events you would like to enable or disable, duplicate, or delete.

1Select or clear the check box to enable or disable a Message Event.
2Select a Message Event and then click Details to open the Message Event Details Edit window. Here you can select which EPASS Users or Groups receive the message, customize the message subject line and body, and select how the recipients should receive the message: in their inbox, or as a pop-up reminder.

tip

To use fields such as @Salesperson or @Expeditor, you must first add those fields in User Security. To do so, go to Tools > System Maintenance > Tables > User Security and edit a user or group.

3Select a Message Event and then click Duplicate to create a copy. This is useful if you want to send a message with an alternate subject or message body to a group of EPASS Users.
4Select a Message Event and click Delete to remove it. Note, that you can only delete Message Events that you duplicated. EPASS does not allow you to delete the original events. Deletion is permanent and can not be undone.
Updated

October 2, 2025